Hilt Ventures, LLC (Hilt) is a registered Money Services Business (MSB) with the United States Treasury Department's Financial Crimes Enforcement Network (FinCEN) registration # 31000272675884/NMLS # 2324261. Hilt maintains Bank Secrecy Act (BSA), Anti Money Laundering (AML), Know Your Customer (KYC), and Office of Foreign Assets Control (OFAC) programs designed to prevent Hilt's services from being used for money laundering and other illegal activity.

For Nevada customers only: If your issue is unresolved by Hilt, you may contact the Nevada Financial Institutions Division at (702) 486-4120.

For Alaska customers only: If your issue is unresolved by Hilt, please submit a formal complaint with the State of Alaska, Division of Banking & Securities. Download the form at https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf and submit with supporting documents to: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you have questions regarding formal complaints, please email dbs.licensing.alaksa.gov or call (907) 465-2521.

** We continue to see scammers target digital money movement channels. Of special note, be wary of any communications to send cryptocurrency to government entities or agencies. You should never send cryptocurrency to:

●Anyone claiming your account is compromised
●Anyone asking you to send money to yourself
●Anyone who claims to be from a government agency
●Any third party no matter what reason they give
●A telemarketer trying to sell you something
●Unauthorized, unverified cryptocurrency sites or salespeople

** We do not allow customers to share digital wallet addresses or for our customers to use more than one telephone number or more than one name to transact at our kiosks. Any attempt to do this will result in the phone number, name, and wallet address to be blocked.

Stay vigilant. If you get a suspicious call, email, or text, don’t disclose any personal information until you verify it’s from a legitimate source. If you have any doubt, contact the company or government agency directly.

Please contact Hilt with any questions or concerns via TEXT at 702-780-9096